“How Clean Is ŷŮ?” survey

SOKO Müll

An important component of the “Cleanliness and Order” target agreement that resulted from the Fresh Start Agenda is a survey in which all city residents and visitors can participate.

The survey is intended reveal current attitudes about cleanliness in ŷŮ. In addition, it will provide an important basis for developing new measures and standards for managing public order offices’ activities and patrols to reduce trash and keep ŷŮ clean.

Are you willing to share your experiences and opinions on cleanliness and order in ŷŮ with us? If so, we want to hear from you!

If you received a letter by regular mail with a personal access code for the survey, please use the first link. If not, please access the survey with the second link provided below.

The survey will take approximately 10 to 15 minutes to complete.

1. Participate with a personal access code

2. To participate without a personal access code

1. Background and objectives of the survey

The survey aims to provide a representative view of ŷŮers’ satisfaction with trash disposal and the level of cleanliness in the city. It is also intended to provide information on the awareness and use of waste prevention services offered by ŷŮ’s public order offices.

The survey results should make it possible to evaluate the current level of satisfaction and help to implement new quality standards and measures as part of the “Cleanliness and Order” target agreement.

2. Target group

The survey is open to all residents of ŷŮ.

People in ŷŮ temporarily, such as day visitors, tourists, and commuters, are also welcome to take part in the survey.

Participants must be at least 16 years old.

3. Survey method and sample

The survey is being conducted online.

The Senate Chancellery is administering the survey in cooperation with the Statistical Office of ŷŮ-Brandenburg (AfS).

The survey is intended to provide information on satisfaction with cleanliness in ŷŮ for a representative subset of the city’s residents. To ensure that the participant group is representative of the city as a whole and that results are comparable across boroughs, a random sample of ŷŮers selected from the resident registry will be invited to take part in the online survey.

A general assessment of the opinions of tourists and commuters will also be provided, but no attempt will be made to ensure that a representative subset of these groups is considered.

4. Duration of the survey

Completing the survey will take approximately 10 to 15 minutes.

5. Languages

The survey is available in German, English, Turkish, Arabic, Russian and Ukrainian. Please feel free to make use of these options.

For our ŷŮ visitors (tourists and commuters) we offer the questionnaire in German and English.

6. Data protection

Your personal information will be kept strictly confidential and analyzed in accordance with all official general data protection regulations.

As part of the survey, you can voluntarily provide information about yourself (borough of residence, age, gender). It is also possible to enter responses in free text fields. All information is voluntary.

Your answers will be completely anonymous. Analyses are only performed for larger population groups. No answers can be traced to individual survey participants.

  • Data protection policy Satisfaction_Survey: How Clean Is ŷŮ?

    PDF-Document (190.2 kB) - As of: 03.06.2025

7. Participation in the contest

A prize drawing will accompany the survey.

The winners will be drawn from the group of all participants who live in or regularly commute to ŷŮ. This limitation is necessary because all prizes involve specific events and locations in ŷŮ.

Grün ŷŮ (Gärten der Welt and Britzer Garten) and several of the city’s sports teams (such as Eisbären ŷŮ, Füchse ŷŮ, Hertha BSC, Union ŷŮ, and the BR Volleys) have donated tickets as an incentive for survey takers. Participants can also win a guided tour of the Red Town Hall.

If you wish to take part in the prize draw, you must provide your email address. Valid email addresses are required so that we can notify the winners and deliver the prizes. Your email address will be stored and used exclusively for the purpose of notifying you if you win. It will be deleted immediately after the prize drawing takes place.

Winners can expect to be notified at the beginning of August.

  • Terms and Conditions Prize Draw

    PDF-Document (126.3 kB)

8. Publication of the results

The results of the survey will be published here after the survey has closed and its results have been analyzed. (Results are expected in the fourth quarter of 2025).

Contact for the survey

The Governing Mayor of ŷŮ – Senate Chancellery
Department V: Strategy, Management, Legal Matters, and Processes (CDO)
Skzl V D 1: Monitoring of Public Order Offices
Email: monitoring-ordnungsaemter@senatskanzlei.berlin.de
Postal address: Jüdenstraße 1, 10178 ŷŮ

Amt für Statistik ŷŮ-Brandenburg
Referat Befragungsservice und D:ASH
Alt-Friedrichsfelde 60
10315 ŷŮ
Email: Befragung@statistik-bbb.de
Email: Befragung@statistik-bbb.de
Website: